Entrega del Producto.

The customer must cover the shipping costs of the products, unless explicitly stated otherwise.

- Local: Free. 2 to 5 business days.

- International: United States FREE, Europe FREE, Latin America FREE, Rest of the World US$40.

In case of not having the product available, we will notify the customer of the proposed delivery date (in case of non-compliance with the proposed date, we commit to reimbursement if the product has not been sent)

To comply with these times, there must be someone who receives them at the address at the time of delivery to avoid failed attempts.

- Santo Domingo: The parcel undertakes to make a coordinated delivery attempt; In case of not being able to do it, the package would go to the WP Exclusive Jewelry Design branch, Acropolis Center 1st level, so that the client can pick it up.

- Interior of the country: Shipments are made through MetroPac or CaribePac to the city and branch closest to the address you provide us (or indicate your preference via DM to our instagram @wpdisenojoyas prior to shipment). We will provide you with the details via email upon shipment of the purchased product(s).

- International orders: They are subject to the delivery policies of the third-party provider

In the event that the order is not delivered within the indicated period, no interest can be claimed from WP Exclusive Jewelry Design; The customer can contact us through Instagram @wpdisenojoyas to track and verify the shipping status and verify the reasons for the delay.

To comply with these times, there must be someone who receives them at the address at the time of delivery to avoid failed attempts.

Note: We do not have deliveries or process orders on non-business days.